Identify the shared areas
Mark the customer entrances, drive-through or service route, parking and any ATM access. Identify the person authorized to approve work in each area. Where responsibilities are unclear, resolve them before combining the tasks into a single request; convenience does not establish permission to alter another party’s area.
Clarify protection and access needs
For posts or barriers, describe the purpose: guiding vehicles, controlling access or meeting a defined protection requirement. Include the location and existing drawings, rather than choosing solely from appearance or a published per-post price. Ask what information is needed to establish the specification and whether the work affects pedestrian clearance.
Keep surface work and layout changes separate
A faded marking may call for a refresh of an approved arrangement; changing parking spaces or routes is a different decision. Identify who owns the layout and provide the current drawing. Ontario’s public-space accessibility guidance is relevant to new or substantially changed spaces, but repainting alone does not establish that a site meets every requirement.
Compare the complete small-job scope
Ask whether the proposal includes preparation, removal of existing components, disposal, surface repair and access arrangements. These details can matter as much as the visible replacement. Record what remains outside the job and who accepts completion so a small repair does not leave a shared-area responsibility unresolved.