Establish responsibility first
Identify the affected common area or component and check the corporation’s governing documents before assigning responsibility. The Condominium Authority of Ontario explains that repair and maintenance obligations depend on the Act and those documents. A resident’s report is valuable evidence of a problem, but it is not itself authorization for a contractor to proceed.
Describe condition without diagnosing it
Use a marked photograph and location to describe what was observed: worn markings, a door that does not close consistently, standing water or localized pavement damage. Include when it occurs and any previous repair information. Keep the requested investigation separate from an assumed solution so a quote does not silently become approval for replacement.
Connect the work to board decisions
State who reviews the scope, who may approve changes and what information is needed for that decision. Ask for distinct prices and descriptions for routine maintenance, further investigation and larger work. Coordinate major-repair decisions with the corporation’s existing planning and qualified advisers; a maintenance proposal does not establish reserve-fund adequacy.
Make resident access part of the brief
List parking restrictions, accessible routes, deliveries and areas that must remain available. Decide who will issue resident notices and handle questions about affected spaces. For completion records, ask for the location and description of work plus any unresolved items, rather than a general claim that the entire property is compliant.
Related services
Property assessment scope · Parking lot maintenance · Drainage services